No. 35
Compass Group USA, Inc.
2019 Healthiest 100 Workplaces in America
About
As the leading food service and support services company, Compass Group North America is a family of great companies building experiences for all of our customers. We serve award-winning restaurants, corporate cafes, hospitals, schools, and more.
Headquarters
Charlotte, North Carolina
Industry
Hospitality
Employees
165,655
Cindy Noble, Chief People Officer
“Health and wellness are part of our culture and we live it every day, for both our associates and our guests. I’m proud of the standards we set over the last 25 years.”
Snapshot
Wellness Program Highlights
Our total number of health risks decreased by 10.2%, driving an ROI of 4.26 last year. The percentage of program participants in lower-risk categories increased and the percentage of participants in higher-risk categories decreased substantially. This is largely due to the increasing participation in our various lifestyle health coaching programs. The programs favorably impact modifiable behaviors and health risks to help reduce healthcare costs, thereby, resulting in a healthier and more productive workforce. Our use of participant testimonials and success stories have had a positive impact on program participation. We widely communicate participant successes including quotes and photos and found that these positive stories really resonate with our workforce. In addition, leaders compare how their business units measure up to others within the organization, encouraging a friendly competition.
Most Proud of ...
Compass Group is proud to offer free telemedicine consultations to associates and their dependents. The program is a great, timesaving, and convenient alternative to an emergency room or urgent care facility. The use of this benefit is helping to reduce our overall ER utilization, which in turn helps control the costs of our medical plans. Participants can speak with a U.S. board-certified doctor through the convenience of phone, video, or mobile app visits. Teladoc™ doctors can diagnose many health issues like cold and flu symptoms, allergies, rash, skin problems, and so much more. Consults are available 24/7/365. The program is so successful that Compass Group is even looking at the possibility of expanding the service to include behavioral therapy and dermatology.
Chief People Officer
Cindy Noble
“Our associates are able to come to work each morning and grab a healthy breakfast at our café, use their lunch break to work out in our state-of-the-art gym, and visit our on-site clinic for everything from a blood pressure check to an annual physical. Health and wellness are part of our culture and we live it every day, for both our associates and our guests. I’m proud of the standards we set over the last 25 years.”
Senior Vice President, Total Rewards
Matthew Leckrone
“Compass Group cultivates a nurturing environment to support our associates, and their family members, in their quest for well-being. We recognize that a healthy, happy, and committed workforce is vital to our business success. To help associates get healthy and stay healthy, Compass Group offers comprehensive health and wellness programs to meet each person’s unique needs. Our programs address nutrition and physical activity, tobacco use, emotional and behavioral health, and condition management. Our people are our most precious resource, and we will continue to pursue new and better ways to empower and engage.”
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